Contact Us
We're here to help.
Because VeloCents is a zero-knowledge, local-only application, we cannot access your account, view your screen, or see your financial data. If you are experiencing a bug, we rely on your detailed descriptions to help us reproduce and fix the issue.
Technical Support & General Inquiries
For questions about your license, feature requests, or technical issues, please reach out to us via email:
- Product: Which product you are using (Cash Flow Pro or Statement Converter Pro)
- Operating System: Your OS (e.g., Windows 11, macOS, Linux, iOS, Android)
- Web Browser: Your browser (e.g., Chrome, Safari, Firefox, Edge, Brave)
- Description: A brief description of the issue or unexpected behavior
Important Security Reminder
Never email us your bank statements, CSV files, or personal financial data.
Our tools are designed so that your financial information never leaves your device. We will never ask you to send us your statements to troubleshoot an issue.
Payment & Licensing
Our payments are securely processed by our Merchant of Record, Lemon Squeezy. If you need a copy of your receipt, need to retrieve a lost license key, or have a billing question, you can also contact Lemon Squeezy buyer support directly.
About VeloCents
VeloCents was built to solve a specific problem: managing personal cash flow and formatting financial data shouldn't require handing over your transaction history to third-party cloud servers or data brokers.
We build privacy-first, zero-knowledge financial utilities that run exactly where they should—strictly on your own device.